1. Industry & Trade

Pharmacy Customer Service

Pharmacy Customer Service: A pharmacist deals with many different people in diverse lines of work. Here's how to work smoothly with them all by employing good pharmacy customer service. A look at what IS good customer service; a do and don't list; how to deal with rude customers; good customer service starts with having happy employees - how to ensure your employees are happy; incentives for employees for giving excellent customer service; what can pharmacies learn from other industries.

Maintaining Good Physician Relationships

Pharmacists deal with doctors all day long. Here's how to make you're maintaining good physician relationships.

Cultivating Excellent Patient Relationships

Cultivating excellent patient relationships will likely give you customers for life.

©2012 About.com. All rights reserved.

A part of The New York Times Company.